Privacy Policy - HairSnap AI

Introduction

Welcome to HairSnap AI - Health & Style ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

Personal Information

When you create an account, we collect:

Name (optional)
Age and weight (for personalized recommendations)
Gender
Hair type and hair goals

Photos and Images

When you use our hair scanning feature:

Hair photos you capture for analysis
Profile photos (stored locally on your device)

Usage Data

We automatically collect:

App usage statistics and interactions
Device information (model, OS version)
Crash reports and performance data

Device Permissions

Camera Access

We request camera access to allow you to take photos of your hair for AI-powered analysis. Camera access is only used when you actively choose to scan your hair.

Photo Library Access

We request photo library access to allow you to select existing photos for hair analysis and to set your profile picture. Photos are only accessed when you explicitly choose to select them.

Third-Party Services

Firebase (Google)

We use Firebase for:

Analytics to understand app usage patterns
Crash reporting to improve app stability
Cloud storage for scan images

Firebase Privacy Policy: https://firebase.google.com/support/privacy

Meta (Facebook) SDK

We use Meta SDK for:

App analytics and performance monitoring
Advertising attribution

Meta Privacy Policy: https://www.facebook.com/privacy/policy

RevenueCat

We use RevenueCat for:

Managing in-app subscriptions
Purchase validation and receipt management

RevenueCat Privacy Policy: https://www.revenuecat.com/privacy

OpenAI

We use OpenAI's GPT-4 Vision for:

AI-powered hair analysis
Generating personalized recommendations

Images sent for analysis are not stored by OpenAI and are not used for training.

Health Data & Medical Disclaimer

IMPORTANT: This app is designed for informational and wellness purposes only.

HairSnap AI - Health & Style is NOT a medical device and does NOT provide medical diagnosis, treatment, or advice. The hair analysis results, health scores, and recommendations provided by this app:

Should NOT be used as a substitute for professional medical advice
Should NOT be used to diagnose or treat any medical condition
Are for general wellness and informational purposes only
May not be 100% accurate due to limitations of AI technology

Always consult a qualified healthcare provider, dermatologist, or trichologist for any concerns about your hair health, scalp conditions, or hair loss. If you experience sudden or unusual hair changes, please seek professional medical advice immediately.

AI Analysis & Accuracy

Our AI-powered hair analysis uses computer vision technology to assess:

Hair density estimation based on visible hair count
Texture classification (straight, wavy, curly, coily)
General hair health indicators from visual appearance
Personalized care recommendations based on your profile

Limitations:

Results depend on photo quality, lighting, and angle
AI analysis cannot detect underlying medical conditions
Density measurements are estimates, not clinical measurements
Results may vary between scans due to environmental factors

We continuously work to improve accuracy, but no AI system is perfect. Use results as general guidance only.

How We Use Your Data

To provide AI-powered hair health analysis
To generate personalized care recommendations
To track your hair health progress over time
To improve our services and user experience
To process subscription payments
To send important app updates and notifications

Important: Your health and wellness data is NEVER used for:

Advertising or marketing purposes
Sale to third parties
Targeted advertising profiles
Any purpose other than providing you with our hair analysis services

Data Storage & Security

Your data is stored securely using industry-standard practices:

Scan images are stored in Firebase Cloud Storage with encryption
Personal data is stored in our secure database
Profile photos are stored locally on your device only
All data transmission uses HTTPS encryption
Authentication uses secure JWT tokens

Your Rights

You have the right to:

Access your personal data at any time
Update or correct your information via the Edit Profile feature
Delete your account and all associated data permanently
Export your data upon request
Opt out of analytics tracking

To delete your account, go to Profile > Delete Account. This will permanently remove all your data including scan history and images from our servers.

Data Retention

We retain your data for as long as your account is active. When you delete your account:

All personal information is immediately deleted
All scan images are permanently removed from storage
Analytics data is anonymized within 30 days

Children's Privacy

HairSnap is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy in the app and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

[email protected]